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Mission Statement, Goals & Objectives


To provide a professional, efficient and consolidated public safety communications center for processing 911 emergency and non-emergency calls for emergency response agencies serving the citizens and visitors of Cowlitz County.


Strive to provide the highest quality of service within the means provided.
      • Provide staff training using available resources.
      • Deliver reliable, timely and accurate services.
      • Maintain open communications between user agencies and the Communications Center .

Remain fiscally efficient and accountable.
      • Seek outside funding sources. Comply with Federal, State and Local requirements.
      • Continuously monitor legislative actions.
      • Maintain effective personnel management/operations.

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